‘The combined Microsoft-RIM system, said the companies, is designed to extend Live Communications Server features to employees using the BlackBerry device. Thus mobile professionals can transmit instant messages and share presence-based information with office-based colleagues.
Instant messaging began in the same way that many Internet tools did — through grass-roots efforts among network users.
Now, the ubiquitous “ping tools” have become an integral part of most enterprise employees’ workdays. The problem is how to make those tools enterprise-worthy and meet tracking and mobility needs.’
Read more at Instant Messaging Becomes Integral Enterprise Tool
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