‘According to a recent Gartner poll, instant messaging is used today in 70% of all companies. According to the Yankee Group, however, only 15-20% of companies operate a solution for IM administration. In the remaining 50%, IM constitutes a huge, rampant infrastructure usage that poses a severe security risk for firms. The same is true for the use of peer-to-peer (P2P) services, e.g. music exchange services, which have also become pervasive in many organisations, but lack any administrative supervision whatsoever. These P2P services entail both security and legal risks.’

‘According to a recent Gartner poll, instant messaging is used today in 70% of all companies. According to the Yankee Group, however, only 15-20% of companies operate a solution for IM administration. In the remaining 50%, IM constitutes a huge, rampant infrastructure usage that poses a severe security risk for firms. The same is true for the use of peer-to-peer (P2P) services, e.g. music exchange services, which have also become pervasive in many organisations, but lack any administrative supervision whatsoever. These P2P services entail both security and legal risks.’

‘Instant messaging (IM) has triumphed in the past 2-3 years among personal Internet users as well as within companies. There are now few school children not in touch with their friends via ICQ, MSN or AOL Messenger — but also stockbrokers, currency dealers, and the IT department are constantly chatting with their most important contacts via Messenger software.

According to a recent Gartner poll, instant messaging is used today in 70% of all companies. According to the Yankee Group, however, only 15-20% of companies operate a solution for IM administration. In the remaining 50%, IM constitutes a huge, rampant infrastructure usage that poses a severe security risk for firms. The same is true for the use of peer-to-peer services, e.g. music exchange services, which have also become pervasive in many organisations, but lack any administrative supervision whatsoever. These Peer to Peer services entail both security and legal risks.’