Instant message lockdown
‘Few people are flattered when you call them paranoid or controlling. But in information technology circles, these traits are positive. We can thank viruses, hackers and spammers for that.
E-mail has been the path for most of those unwelcome visitors. Experience has shown that controls such as content filtering, user authentication and acceptable-use policies aren’t just nice to have, they’re essential.
It’s no surprise then that agencies are extending their e-mail security blueprint to a fast-growing and increasingly vulnerable application: instant messaging (IM) services.
“E-mail usage policies are usually a good place to start,” said Francis Costello, chief technology officer at Akonix Systems, an IM security vendor. “The Securities and Exchange Commission and the Federal Energy Regulatory Commission treat IM as business records just like they would treat e-mail. Some people see IM as something that won’t be retained, and that’s dangerous.”’
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