SIRIUS Satellite Radio Selects Portal Software; SIRIUS Relies on Portal to Manage Billing, Customer Care, Pricing, and Subscriber Management
Portal Software, Inc., (Nasdaq:PRSFE), the premier provider of billing and Revenue Management solutions for global communications and media markets, today announced that SIRIUS Satellite Radio, (Nasdaq:SIRI), has selected Portal to provide a dynamic subscriber management platform for SIRIUS’ satellite radio service.
SIRIUS has been enjoying phenomenal growth and reached over 1.24 million subscribers by January 24. Sirius is expected to reach 2.5 million subscribers by the end of this year.
Portal’s solution enables SIRIUS to rapidly deploy and manage its customer care, pricing, order-entry, and subscriber management functions for SIRIUS’ growing selection of music, news, sports, and talk show programming.
“We selected Portal for their reputation as a software provider for some of the largest subscriber-based communications and media companies in the world, such as Vodafone, AOL Time Warner, and Deutsche Telekom,” said Bill Pratt, CIO of SIRIUS. “Portal’s solution enables us to more quickly and easily manage our subscriber relationships, create and modify pricing plans and promotions, provide customer self-service, and expand our offerings. In short, Portal plays an integral role in differentiating the SIRIUS brand and driving our company’s growth.”
After considering a number of cable and satellite system billing platforms, SIRIUS chose Portal’s solution based on its unmatched ability to rapidly provide a stable and proven billing, subscriber management, and customer care platform. Portal’s solution can be easily and quickly integrated with leading CRM and ERP enterprise systems, and scale to support tens of millions of subscribers.
“Fragmented, custom-built approaches to customer and subscriber management have traditionally made it very challenging for companies like SIRIUS to bring competitive new offerings to market and deliver a unified brand experience to their customers,” said Dave Labuda, Portal Software’s CEO. “Portal’s Revenue Management solution enables our customers to quickly capitalize on emerging market opportunities and improves the overall quality of their customer relationships.”
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