Manulife moves to VoIP
Manulife Financial on Friday joined the ranks of large enterprises who are hoping to lower their costs by moving to voice over IP through a seven year, $140-million deal with Bell Canada’s outsourcing division.
John Mather, Manulife Financial’s CIO, said the decision to move from its traditional private branch exchange (PBX) network was driven primarily by the firm’s belief that tariff costs will be dramatically reduced in the next three to five years.
“A lot of people move to IP to save a bit of money. But after that, you are in a brand new world,” Courville added. “You can deploy IP-enabled applications, and solutions. Security could be better.”
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