New Mexico Department of Public Services gets VoIP
Network Installation today announced that it received a VoIP project order from the New Mexico Dept. of Public Services. The Avaya Definity wireless telecom solution is being deployed for their main location and call center for 400 users and includes 250 ACD and VoIP agent licenses. This solution is replacing an aging Avaya system and will be running in conjunction with a Genisys Call Center Application. Total value of the project order is approximately $220,000.
Network Installation CEO Michael Cummings stated, “Older, more traditional telecommunications systems are being replaced by more efficient and cost effective, state of the art VoIP wireless solutions.
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