VoIP in Africa
New technologies such as Voice over Internet Protocol (VoIP) and Wireless Fidelity (WiFi) can help African countries achieve development targets.
South Africa has adopted a strategy to generate jobs by attracting international call centres to the country. These centres, already widespread in India, provide outsourced services using high bandwidth connections and VoIP platforms.
VoIP can also support socio-economic development more broadly by bringing the benefits of efficient data network usage and lowered call costs to individual consumers, small businesses, government agencies, and community organisations.
Algeria, Mali, Mauritius, Nigeria and Kenya have recently legalised both VoIP and WiFi.
Earlier this week, Telkom Kenya outlined a strategy, set to kick off next month that will provide VoIP technology, and enable Telkom users all over Kenya to use calling cards to access the service.
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